Software Support
For technical support with installing, licensing, and other software-related issues with Allison DOC® software, you can email support at DOCsupport@noregon.com.
Technical support hours are 8:00 AM - 8:00 PM Monday - Friday, Eastern US Time Zone. The Product Support Center is closed for US Holidays.
Contact Support by Phone
- U.S. and Canada Toll Free: 877-659-6913
- International: 1-336-970-5534
As of January 2018, manual reactivation of Allison DOC® software is no longer be supported.
Training
For training on how to use Allison DOC®, the following resources are available:
- Allison DOC® contains User Guides and Troubleshooting Manuals, available in the Help menu in Allison DOC®
- Allison DOC® Advanced Help, included with Allison DOC®
- AllisonELearn.com
- To find a local Allison facility that provides training, use the Allison Sales + Service Locator at AllisonTransmission.com.
For assistance servicing Allison Transmissions, refer to the Allison Sales + Service Locator at AllisonTransmission.com. to locate an Allison facility near you.
